IT Support Engineer
Added 15th November 2024
We are searching for an IT Support Engineer who will play a pivotal role in managing the daily IT operations of our client's business.
Responsibilities
Provide 1st and 2nd line IT support, addressing and resolving tickets raised internally
Deliver user training on IT equipment, enhancing overall user competence and efficiency
Support and maintain printers, label printing machines, and related peripheral devices
Work closely with the IT Director, reporting on issues and contributing to IT strategies
Make recommendations and assist with WiFi improvements to enhance network performance
Essential Skills
Proven experience providing 1st and 2nd line IT support
Familiarity with managing and configuring printers and label printing devices
Experience with basic network troubleshooting, particularly in WiFi optimisation
Ability to document processes and train users on IT equipment
Location
Essex
Salary
Up to £40,000 PA
Industry
RetailManufacturing
Contract Type
Permanent