IT Support Analyst

Added 21st March 2025

Our client is undergoing a transformation in their IT team, shifting from a fully outsourced model to building an in-house capability. With a new Interim IT Director in place, they are now looking for an IT Support Analyst to manage the day-to-day IT operations and provide 1st and 2nd line support across the business.

Responsibilities

- Provide 1st and 2nd line support to internal users

- Resolve IT support tickets and troubleshoot technical issues

- Issue and set up new IT equipment for users

- Assist with WiFi troubleshooting

Essential Skills

- Experience providing 1st and 2nd line IT support

- Strong knowledge of the Microsoft stack – M365, Teams, Active Directory, and Office 365

- Ability to manage and maintain IT systems

- Experience supporting printers and label printing machines

Apply now

Location

South East

Salary

Up to £45,000 pa

Industry

Retail

Contract Type

Permanent

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